COMPLAINTS & DISPUTES HANDLING

Akupara Insurance Broker Director

Ben Taylor

Po Box 330 

Tewantin Qld 4565

Ph: (07) 5447 6582

Email: ben.taylor@akupara.com.au

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CBN Complaints Officer

Suite 2 Level 5, 191 St Georges Terrace

Perth WA 6000

 

Ph: 08 9480 8950
Email: compliance@cbnet.com.au
Website: www.cbnet.com.au

 

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

 

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001